Healthy Work Environment

HEALTHY WORK ENVIRONMENT

Work environments should be safe and the interactions respectful for workers and the individuals they encounter in the workday. Ineffective relationships, coupled with the absence of the knowledge and skills needed to handle volatile situations, create a setting where violence can occur. Nurses may experience significant mental strain when a poor work environment is allowed to exist over time.

D.1

Describe your organization's policy and plan for addressing patient and visitor violence. Include the emergency department’s protocol:

before (prevention),
during (mitigation),
and after (debriefing, reporting, evaluating, etc.) an incident in your ED [500-word limit]

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D.2

Describe your organization's policy and plan for addressing staff/horizontal violence. Include the emergency department’s protocol:

before (prevention),
during (mitigation),
and after (debriefing, reporting, evaluating, etc.) an incident in your ED [500-word limit]

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D.3

Describe your organization’s policy and plan for preventing and addressing caregiver (e.g., nurse) work-related injuries (e.g., due to patient handling, slips/trips/falls, needlesticks) in your ED.

Include the emergency department’s protocol. [500-word limit]

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D.4

Describe your organization’s policy and plan for reducing workplace stress and supporting a healthy lifestyle among caregivers in your ED.
Include the emergency department’s protocol.
[500-word limit]

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D.5

Provide an example with outcomes that highlights your organization’s response to one of the following that occurred in your emergency department during the past two years:

patient/visitor violence,
staff/horizontal violence,
workplace physical injuries,
or workplace stress.

[500-word limit]

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